Legal information

Privacy Policy

Last updated: 31 August 2026

1. Data controller

Xelvorian Noble Harbor Hospitality Pty Ltd (ABN 27 891 463 750; ACN 891 463 750) is the controller of personal information collected through this website. Our registered office is Level 12, 88 Market Street Sydney NSW 2000 Australia.

Contact: info@xelvoriannobleharbor.com or +61 2 9056 3817.

2. Information we collect

We may collect your name, email address, telephone number, message, booking or enquiry details, correspondence, and technical information such as IP address, browser type, device information, approximate location, pages viewed, and timestamps. We collect only information reasonably necessary for the purposes described here.

3. Purposes and lawful bases

We use information to respond to enquiries, arrange requested accommodation or hospitality services, operate and secure the website, improve content, prevent misuse, keep business records, and meet legal obligations. Where the GDPR applies, our lawful bases are performance of a contract or steps requested before a contract, consent, compliance with a legal obligation, and our legitimate interests in operating and protecting the business, provided those interests do not override your rights.

4. Retention

We retain enquiry and transaction records for as long as needed to provide services, resolve disputes, comply with tax, accounting, gaming, and other legal requirements, and establish or defend claims. We securely delete or anonymise information when it is no longer required. Consent records are retained for the period needed to demonstrate compliance.

5. Sharing and processors

Information may be shared with service providers acting on our instructions, including hosting, website maintenance, email, booking, payment, security, analytics, and professional advisers. Providers may process information in Australia or other countries, subject to appropriate contractual, technical, and legal safeguards. We do not sell personal information.

6. Cookies and analytics

Essential cookies may support security, navigation, and basic functionality. Optional analytics cookies are used only where enabled and consent is required. See our Cookie Policy for categories, controls, and retention details.

7. Your rights

Subject to applicable law, you may request access, correction, deletion, restriction, portability, or objection to processing, and you may withdraw consent at any time. You may contact us using the details above. We may need to verify your identity and may retain information where the law permits or requires it.

8. Complaints

Please contact us first so we can investigate. If you are in the EEA or the UK, you may complain to your local data protection supervisory authority. Australian individuals may contact the Office of the Australian Information Commissioner (OAIC).

9. Security and updates

We use reasonable administrative, technical, and physical safeguards, but no online transmission is guaranteed to be completely secure. We may update this policy from time to time by publishing a revised version on this page.

Final legal review by a licensed attorney is recommended before production deployment.